Wellbeing check-ins that call, listen, and act.
Daily phone calls that hear how people are really doing, escalate what matters, and write the compliance evidence as they go.
Building machines of loving grace →The crisis hiding in plain sight
Millions of older Australians receive minimal meaningful human interaction each day. In residential care, staff ratios mean genuine one-on-one conversations are rare. In home care, people can go days without anyone checking in on how they are really feeling.
The consequences are devastating: undetected cognitive decline, untreated depression, medication non-adherence, falls that go unnoticed, and emotional distress that festers into crisis. By the time someone notices, it is often too late.
Facilities cannot hire enough staff to have a genuine daily conversation with every resident. Families worry but cannot be there every day. The gap between what people need and what the system can deliver keeps growing.
The fundamental problem is one of connection at scale. You cannot manually check on every person every day with a conversation that actually listens to how they are feeling.
CAREPLANS AI closes that gap.
Every vulnerable person deserves a voice that cares.
Emotionally intelligent AI companions, live and calling today. Powered by Kate. Listening with emotional intelligence.
Calls aged care residents daily at a national healthcare provider.
Detects loneliness, cognitive change, and emotional distress. Generates compliance evidence.
Learn moreCalls at-risk students at a youth scholarship charity.
Provides emotional support and flags concerns to the welfare team.
Learn moreFour steps. One phone call. Real outcomes.
The AI companion calls
At a scheduled time, the persona calls. A warm, natural voice that knows the person from previous conversations. No apps. No wearables. Just a phone call.
Emotional intelligence detects mood
Proprietary voice analysis reads vocal tone, pitch, pace, and sentiment in real time. The AI hears how you feel, not just what you say.
Kate generates insights
Structured clinical insights, WHO-5 wellbeing scores, and longitudinal trend analysis. Every call adds to a picture that single interactions cannot build.
Actions are triggered
Compliance evidence is produced automatically. Escalations go to the care team. Families are notified through nonni.ai. Follow-up calls are scheduled.
Voice to insight to action
One sentence. Ten actions. Zero data entry.
Margaret mentions she needs a shower chair during a regular check-in. Watch what Kate does next. (Example only, subject to internal processes and procedures. Full support for human-in-the-loop via voice, SMS, email or existing authorisation processes.)
This is what "voice to insight to action" means. Mary cares. Kate acts. Margaret gets her shower chair.
96+ capabilities across 15 areas of care.
From a single conversation, the platform can check on wellbeing, raise a concern, coordinate a task and keep families informed. This is the breadth at a glance; care teams see the full toolkit once they sign in.
Live. Contracted. Real.
Mary calls aged care residents daily. Wellbeing scores, emotional analysis, and compliance evidence generated automatically from every conversation.
Jacob supports at-risk students with emotional check-in calls. Welfare concerns are flagged to the student support team in real time.
Based at Australia's leading health technology hub. Building AI for care alongside the clinicians who deliver it.
All data stored in Australia (AWS Sydney). ISO 27001 aligned. SOC 2 Type II infrastructure. Trailing Stop LLM safety monitor. Compliant with the Privacy Act 1988 and Australian Privacy Principles.
Andrew's story
Andrew built CAREPLANS AI after caring for his father. Through that experience, he saw how much connection matters — and how hard it can be to maintain when care needs grow. He believes technology should bring people closer together, not replace the human touch. Every feature in CAREPLANS AI exists because Andrew asked one question: what would I have wanted for Dad?
Questions providers and families ask
Every person in care deserves to be heard. Every day.
Talk to us about a pilot. We will show you what Mary hears when she calls your residents.
Talk to us