AI-Powered Client Monitoring

    Daily Calls That Hear HowClients Are Really Doing

    Our AI makes friendly voice calls to clients daily – checking on medication, symptoms, and recovery. But we go deeper: we surface signals of distress, cognitive change, and social isolation so human carers can act sooner.

    27% fewer readmissions
    New Aged Care Act Compliant
    Australian Built
    HIPAA-Ready

    How It Works

    1. AI Calls Daily

    Clients receive a friendly call at their preferred time. The AI asks about symptoms, medications, and how they are feeling.

    2. Complete Wellness Analysis

    We track the practical things – medication, symptoms, appointments. We also surface signals from vocal patterns and engagement that a person may not put into words. A client might say "I'm fine" while subtle signals suggest something more. We flag that for a human carer to follow up.

    3. Care Teams Act

    When concerns are detected, nurses and family are alerted immediately so they can intervene before it becomes an emergency.

    Built for Healthcare

    Whether you manage a hospital, aged care facility, or care for a loved one at home—our platform adapts to your needs.

    Gentle Introductions

    Loneliness is solved by people, not machines. Our companion finds two residents who share something in common, brings them together on a friendly three-way call, makes the introduction — and then hangs up so a real friendship can begin.

    • Consent from both residents, always
    • Introduction calls are never recorded
    • Matched on genuinely shared interests
    • The AI leaves; the friendship stays

    Hospitals & Health Systems

    Reduce 30-day readmissions with daily post-discharge monitoring. We check on medication, symptoms, and recovery – while surfacing the distress and confusion signals that often precede a return to ED.

    • Reduce readmissions by up to 27%
    • Meet IHACPA NEP25 AHR requirements
    • Surface distress and cognitive change signals
    • 30-day post-discharge monitoring

    Aged Care & Senior Living

    Meet your obligations under the new Aged Care Act while genuinely improving resident wellbeing. Daily calls that feel like checking in with family – detecting early signs of decline before they become clinical issues.

    • Daily wellness check documentation
    • New Aged Care Act compliant (commenced Nov 2025)
    • Early deterioration detection
    • Audit trails for compliance

    Family Caregivers

    Peace of mind when you cannot be there. Get daily updates on your loved one's health and be alerted immediately if something seems wrong.

    • Daily check-in calls to your loved one
    • Instant alerts to your phone
    • Wellbeing trend tracking

    Clinical Research

    Collect client-reported outcomes at scale. Daily voice check-ins capture how clients actually feel—not just what they remember at clinic visits.

    • Real-time symptom tracking
    • Voice-based PRO collection
    • Higher client engagement

    Waitlist Monitoring — Cara

    People waiting for care shouldn't be forgotten. Cara calls and checks on individuals on care waitlists — monitoring their condition, catching deterioration, and ensuring no one falls through the cracks while they wait.

    • Regular check-ins during wait periods
    • Deterioration detection and escalation
    • Wellbeing trend monitoring

    Postnatal Depression Screening — Bloom

    Bloom calls and checks on new parents for signs of postnatal depression. Gentle, regular voice check-ins surface mood-change, distress, and isolation signals — connecting families to support before a crisis develops.

    • Postnatal depression screening via voice
    • Mood and wellbeing trend tracking
    • Early intervention and support referrals

    Ready to Hear the Difference?

    Schedule a conversation and hear exactly what clients experience during a CarePlans AI call.

    Or email us at info@careplans.io

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