Checking in on workers who work alone.
Dusty makes AI voice welfare calls to miners, maritime workers, FIFO crews, and anyone working in isolation: a real conversation about fatigue, mood and connection, with concerns flagged to your people for human follow-up.
The problem
Four facts every safety manager should know.
FIFO workers carry high or very high psychological distress.
33%, almost double the 17% measured across other workers.
WA Mental Health Commission / Curtin, 2018Remote or isolated work is a listed psychosocial hazard.
Named in the model Code of Practice, with regulations in force in every Australian jurisdiction. Employers must actively manage it.
Safe Work Australia, 2022–2025Effective communication with every remote worker is mandatory.
The regulation requires a system of work that includes effective communication with anyone working remote or isolated. Checking in is not optional.
Model WHS Regulations, reg 48Most workers never call the support line they are given.
EAP utilisation is commonly estimated at around 5 per cent, and lower still in blue-collar industries. The channel exists; it sits silent.
Industry estimatesThe duty is real, and the channel meant to meet it goes unused. Dusty is the call that closes that gap.
See how the call worksThree steps between isolation and safety.
No app downloads. No forms. Just a phone call that could save a life.
Shift-Based Calls
Dusty calls your workers at the start or end of each shift, or at regular intervals for fly-in fly-out rosters. No app needed, just their phone.
A Real Conversation
A short, structured check-in about fatigue, mood and connection: the things workers will not put in a form. Built on validated screening instruments, adapted for conversation.
Engineered Escalation
Concerns are flagged to a human wellbeing team for follow-up, with warm referral to EAP, MATES and GPs. Employers see workforce trends, not private conversations.
Built for the hardest, most remote places on earth.
From the Pilbara to the Timor Sea, Dusty reaches workers where no one else can.
Mining & Resources
Welfare checks for FIFO workers, underground miners, and remote processing plant operators across shifts and rosters.
Maritime & Offshore
Check-ins for offshore platform workers, commercial fishers, and port operators working long isolated shifts.
Pastoral & Farming
Daily welfare calls for station workers, drovers, and rural communities where the nearest neighbour is hours away.
FIFO & Long-Haul
Mental health monitoring for fly-in fly-out workers and long-haul drivers facing extended isolation from family.
Remote Construction
Safety check-ins for workers on remote infrastructure projects: pipelines, rail lines, telecommunications towers.
WHS Compliance
Documented welfare checks that support WHS Act lone worker duty of care obligations, with full audit trails.
Duty of care, documented.
Every call is transcribed, analysed, and stored, giving you an audit-ready record of proactive welfare monitoring.
WHS Act: Lone Worker Duty of Care
Documented evidence of regular welfare checks for workers in isolated or remote conditions. Every call logged, transcribed, and time-stamped.
ISO 45001 Alignment
Supports occupational health and safety management systems with proactive worker wellbeing monitoring and risk identification.
Psychosocial Safety Support
Structured wellbeing conversations support early identification of psychological distress, workplace mental health obligations, and intervention timelines.
What Dusty is not
Dusty is not a duress, man-down, emergency-response or journey-management system, and it is not clinical care or a crisis service. Dusty is the wellbeing conversation that sits on top of your existing emergency layer as the psychosocial control, with warm referral to EAP, MATES and GPs, and human follow-up on anything flagged. A worker in distress is pointed to MATES on 1300 642 111, Lifeline on 13 11 14, or 000 in an emergency.
Kate is the coordination engine behind every careplans AI voice companion.
Kate schedules the calls, guides the conversation, and turns what is heard into actions for your care team, making every call purposeful, every insight actionable, and every outcome measurable. Kate is the reason this is more than an AI that makes phone calls.
What Kate does on every call
- Schedules the call at the right time for each person
- Selects the right voice companion for the program (for example Mary for aged care wellbeing, or Bloom for new parents)
- Loads full context from every previous conversation
- Configures the conversational pathway with branching logic, conditions, and guard rails
- Orchestrates the conversation in real time
- Receives emotional signals so the conversation adapts to mood in real time
- Triggers mid-call API actions: check a database, book an appointment, update a CRM record, send an SMS
- All while the person is still on the line
- Transcription and recording
- Routine analysis on cost-optimised local models
- Advanced reasoning through frontier models
- Emotional analysis (tone, sentiment, mood)
- Generates WHO-5 wellbeing scores, structured JSON data, and compliance evidence
What makes Kate different
Escalation and action
Escalation alerts to the care team. Family notifications through nonni.ai. CRM updates. Webhook pushes. Compliance evidence packs. Follow-up call scheduling.
Longitudinal intelligence
Kate maintains memory across calls. It tracks wellbeing trends over weeks and months. It detects a gradual mood decline over three weeks, increasing mentions of pain, growing isolation.
Multi-model architecture
The right model for each task. Routine analysis on cost-optimised local models. Advanced reasoning through frontier models. Emotional analysis through specialised voice models. Cost-optimised without compromising accuracy.
Cross-call memory
Every voice companion remembers. Margaret mentioned her daughter last Tuesday. John has been sleeping poorly for two weeks. Context carries forward automatically.
Conversational pathways
Node-based conversation flows with branching logic, conditions, and guard rails. The AI follows the pathway. Hallucination-proof. Safe by design.
Continuous compliance
Every call maps to the relevant quality standards. Evidence generates as a byproduct of caring, not as an admin task. Always audit-ready.
Your workers should not have to struggle in silence.
We are looking for mining, maritime, and remote-work employers to pilot Dusty. Talk to us about protecting your people.
Talk to Us About a PilotOr email us directly at andrew@careplans.io